Where is my order?
-All orders are placed 24hrs from close of the online event
-Online ordering closes 5-7days after photo day.
-Orders with shipping charges ship to your home.
-Orders without shipping are delivered to coach or school.
-Orders should be at your home/coach/school 7-14 days from close of online ordering.
What is a digital image?
-Digital images are shareable and printable images up to 8x10in.
-Digital images are non-refundable.
Buddy/sibling photos
-You can purchase additional images with buddy/siblings under Add-ons and selecting buddy/sibiling
-Buddy/Sibling option overrides your individual order unless you order more than one package and specify in the notes or special requests which package is Buddy/sibling and which package is individual.
Archival Fee
-30 days after an event has closed there is a $10 archival fee to access your images.
Got more questions?
Contact: info@elevateportraits.com